Terms & Conditions

This page (together with the documents referred to herein) sets out the terms and conditions (“conditions”) upon which we supply any of the goods (“goods”) listed on the Sand Dollar Online Store. Please read these conditions carefully before ordering any goods from the Sand Dollar Online Store.

In ordering any goods from the Online Store “you” as the consumer purchasing goods agree to be bound by these conditions. When ordering, at the checkout, please tick the box by the link to these conditions if you accept them. Please understand that if you refuse to accept the conditions, you will not be able to order any goods from the website.

1. Information About Sand Dollar Swim

www.sanddollarswim.com (“website”) is a site operated by Sand Dollar. Sand Dollar are a luxury line of UV swimwear launched by Maureen Dolan, former model, boutique owner, and mother of four.

2. Service Availability

Our site is only intended for use by people resident in the Serviced Countries. We do not accept orders from individuals outside those countries. Some restrictions are placed on the extent to which we accept orders from specific countries.

3. Your Status

By placing an order through our website, you warrant that:

  • you are legally capable of entering into binding contracts; and
  • you are at least 18 years old; and
  • you are not impersonating any person or misrepresenting your identity; and
  • you are resident in one of our Serviced Countries; and
  • you are accessing our site from that services country; and
  • you are purchasing the goods as a consumer. If you wish to purchase any goods for business purposes then you should contact info@sanddollarswim.com.

4. Opening Hours

You may place orders online at any time; order processing will take place during week day working hours (Monday to Friday excluding public and company holidays).

5. How the Contract is Formed Between You and Us

The contract for the sale of the goods by us to you (“contract”) will only be formed in accordance with this condition. These conditions apply to the sale by us to you of all and any goods purchased through the website or by telephone and govern each contract to the exclusion of any other terms and conditions introduced or submitted by you.

6. Stock Availability

Whilst every effort is taken to ensure all items are in supply, occasionally some items may be temporarily out of stock. Orders can only be accepted subject to availability of the goods in question. In the unlikely event of an item being unavailable at the time of despatch we will advise you immediately by notice in writing (including by email), offer you alternative goods or colour or refund accordingly.

7. Colours and Sizes

Whilst all reasonable care has been taken in producing the Sand Dollar Online Store, we cannot guarantee that the colour reproduction is an exact match with the goods sent to you. Different displays and settings mean that slight variations may occur.

Whilst we endeavour to be as accurate as possible, all sizes quoted are approximate.

8. Price and Payment

Payments must be made when you place an order. If we are unable to supply any goods for any reason, we will inform you as soon as possible and we will provide you with a refund for these goods.

The price to be paid by you is the price displayed on the website at the time when your order is received by us except in cases of obvious error.

If we discover an error in the price of the goods ordered by you, we will notify you as soon as possible providing you with the option of either reconfirming the order at the correct price or cancelling the order. If we are unable to contact you for the purposes of this condition, the order will be deemed cancelled and where you have already made payment for the goods this will be refunded in full.

We are under no obligation to provide goods to you at an incorrect (lower) price, even after we have issued a Despatch Confirmation if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

We accept multiple payment methods, outlined on our payment help page. Only if your payment has been authorised will your payment account be debited. You will receive confirmation of payment and your unique order number via email. If your payment is not authorised, you may be given the opportunity to try again or use a different payment method. No payment will be deemed to have been received until we have received cleared funds. Payment may be charged before we despatch your order.

The prices for the goods are inclusive of any value added tax, for those customers where tax is applicable. Prices do not include delivery charges, unless expressly stated otherwise.

Sand Dollar reserves the right to apply market specific pricing lists across our range of products. Products may be priced in any currency and at any price that we deem fit.

Packaging

We will use reasonable endeavours to ensure the goods are appropriately packaged prior to despatch but the packaging of the goods is at our discretion and we have the right to pack all the goods in such manner, and in such quantities as we think fit and we are not obliged to comply with any packaging requests or instructions from you.

Delivery

Unless otherwise agreed, we will deliver the goods to the delivery address provided to us by you at the time of order. If it is more convenient for you to have goods delivered to a workplace or any other suitable location, please give us this information when you will complete order delivery details.

Delivery Charges

UK Delivery

  • Standard Delivery (2-3 Days): €6/£4.75.
  • Priority Delivery (48 Hours): €10/£7.95.

Europe Delivery

  • Standard Airmail (3-5 Days): €11/£8.75
  • Priority Delivery (48 Hours): €18/£14.50

Worldwide (inc. USA) Delivery

  • Standard Airmail (7-10 Days): €11/£8.75
  • Priority Delivery (3-5 Days): €18/£14.50

Subject to the other provisions of these conditions, we will not be liable to you for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods (even if caused by our negligence), nor will any delay entitle you to terminate or rescind the contract unless such delay exceeds 90 days.

If for any reason you fail to accept delivery of any of the goods when they are ready for delivery, or we are unable to deliver the goods on time because you have not provided appropriate instructions, documents, licences or authorisations:

  • risk in the goods will pass to you (including for loss or damage caused by our negligence);
  • the goods will be deemed to have been delivered; and
  • we may store the goods until delivery, whereupon you shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

We may deliver the goods to you by separate instalments. Each instalment is a separate contract and no cancellation or termination of any one contract relating to an instalment shall entitle you to cancel any other contract or instalment.

It is your responsibility to check the goods for any damage and that they are what you ordered upon receipt and you must inform us of such damage within 14 days of delivery. If you fail to inform us of any such damage, you are deemed to have accepted the goods.

9. Risk/Title

The goods will be at your risk from the time of delivery (or deemed delivery).

Ownership of the goods will pass to you when we have received payment for the goods from you in full and the goods have been delivered to you.

10. Consumer Rights

If you are an EU based consumer you are legally entitled to cancel the contract at any time within seven working days beginning on the day after you receive the goods under the distance selling regulations. In the event that the contract is cancelled in this way within the cooling-off period you will receive a full refund of the price paid for the goods in accordance with our returns policy.

In order to exercise your right of cancellation you must provide us with written notice by email of your cancellation within the cooling-off period. The goods must then be returned to us in accordance. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to do so, we may have a right of action against you for compensation.

You shall not have any right to cancel a contract for the supply of any goods which are personalised or made for your specification in any way.

You will be entitled to reject any goods within six months of delivery if it becomes apparent during this time that the goods did not conform with their description in the contract when they were delivered to you. Unless we are able to demonstrate that the goods did conform to their description at the time of delivery, we will offer to repair or replace the goods, or reduce or refund the price of the goods.

11. Liability

If the goods we deliver are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 days of the delivery of the goods in question.

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, you must notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

If you notify a problem to us under this condition, our only obligation will be, at your option:

  • to make good any accepted shortage or non-delivery;
  • to replace or repair any goods that are damaged or defective; or
  • to refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.

Nothing in these conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence or fraud.

12. Complaints Policy

We are committed to providing a quality service to you and value your views, opinions and feedback on any goods which have been supplied to you or the service which we have provided to you. If we have not performed any of our duties to a satisfactory standard please contact us and we shall endeavour to put right any problems.

If the complaint relates to the quality or specification of goods please refer to our refund policy. For any other complaints, queries or to provide us with feedback, please contact us at info.sanddollarswim@gmail.com. We shall endeavour to contact you within 7 working days of receiving your email and shall work closely with you in trying to resolve any problems fairly and quickly and to ensure that both our goods and the services which we have provided to you are to your satisfaction.

13. Our Right to Vary These Terms and Conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order goods from us, unless any change to those polices or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Despatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the goods).

14. General

We may assign the contract or any part of it to any person, firm or company. You may not be entitled to assign the contract or any part of it without our prior written consent.

We may defer the date of delivery or cancel the contract or reduce the volume of the goods ordered by you (without liability) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.

If any provision of the contract or these terms are found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable (including any provision in which we exclude our liability to you) it will to that extent be severed and the remaining provisions of the contract or these conditions and the remainder of such provision shall continue in full force and effect.

Failure or delay by us in enforcing or partially enforcing any provision of the contract shall not be construed as a waiver of any of our rights under the contract.

Any waiver by us of any breach of, or any default under, any provision of the contract by you shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the contract.

No term of the contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

These conditions, together with our current website prices, delivery details, contract details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

The formation, existence, construction, performance, validity and all aspects of the contract shall be governed by English law and any disputes shall be resolved exclusively in the English Courts.

15. Contact Details

Contact us at: Sand Dollar Swim, 137 Essex Road, Islington, London, N1 2SN, UK. If you would like to contact us online or on the phone get in touch at info.sanddollarswim@gmail.com or +442033185090.